Privacy Policy

Last updated: 11 December 2025

This privacy policy applies between you, the User of this Website, and CONNECT 2 FLEXICARE LIMITED, the owner and provider of this Website. Connect 2 Flexicare Limited takes the privacy of your information very seriously. This policy applies to our use of any and all data collected by us, or provided by you, in relation to your use of the Website.

Who we are

Connect 2 Flexicare Limited is a company incorporated in England and Wales with registered number 10145295. For the purposes of the applicable data protection laws, including the UK GDPR and the Data Protection Act 2018, Connect 2 Flexicare Limited is the "data controller": we determine the purposes for which, and the manner in which, your data is processed.

Scope of this policy

This policy applies only to the actions of Connect 2 Flexicare Limited and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website, including any links we may provide to social media websites or to our referral and job application forms, which are operated by third parties under their own privacy notices.

Data we collect

We may collect the following data, which includes personal data, from you:

• name;
• contact information such as email addresses and telephone numbers;
• job title or profession, where you tell us;
• the content of any message you send us;
• IP address and web browser type and version (collected automatically).

How we collect data

We collect data when you give it to us, for example when you contact us through the Website, by telephone, by email or by any other means. Some data is collected automatically when you visit the Website, such as your IP address and how you use the pages. See our Cookies Policy.

Our use of data

Any or all of the above data may be required by us from time to time in order to respond to your enquiry and provide you with the best possible service, and for internal record keeping. We process this data on the basis of our legitimate interests in responding to enquiries, or because it is necessary for the performance of a contract with you or to take steps towards one.

People we support and our staff

If you receive care from us, are a family member of someone we support, or work with us, the records we hold about you in our care systems are covered by the separate privacy notice we give you directly, not by this website policy. Ask us for a copy at any time.

Keeping data secure and how long we keep it

We use technical and organisational measures to safeguard your data and keep it only for as long as is necessary for the purpose it was collected, or as required by law.

Your rights

You have the right to request access to, correction of, or erasure of your personal data, to restrict or object to our use of it, to data portability, and to withdraw consent where we rely on it. To exercise any of these rights, contact us using the details below. If you are not satisfied with the way we handle a request, you may refer it to the Information Commissioner's Office (ico.org.uk).

Contact

You may contact Connect 2 Flexicare Limited by email at duty@c2flexicare.co.uk, by phone on 01296 840737, or by writing to Unit 5, Midshires Business Park, Smeaton Close, Aylesbury, Bucks, HP19 8HL.

The full policy is also published at connect2flexicare.co.uk/privacy-policy.