Terms and Conditions

Last updated: 11 December 2025

Introduction

These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and CONNECT 2 FLEXICARE LIMITED, the owner and operator of this Website. Please read them carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms is deemed to occur upon your first use of the Website.

In these terms, "User" means any third party that accesses the Website and is not employed by Connect 2 Flexicare Limited or engaged to provide services to it. You must be at least 18 years of age to use this Website.

Intellectual property and acceptable use

All content included on the Website, unless uploaded by Users, is the property of Connect 2 Flexicare Limited, our affiliates or other relevant third parties. Nothing on this site shall be construed as granting any licence or right to use any trademark, logo or service mark displayed on the site without the owner's prior written permission.

You may, for your own personal, non-commercial use only:

• retrieve, display and view the content on a computer screen;
• download and store the content in electronic form on a disk;
• print one copy of the content.

You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes any content without our written permission.

Prohibited use

You may not use the Website in any way that causes, or may cause, damage to the Website or interferes with any other person's use or enjoyment of it; in any way that is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable; or to make, transmit or store electronic copies of content protected by copyright without the permission of the owner.

Registration, passwords and security

Where you are given an account, you must ensure that the details you provide are accurate and kept up to date, and you must keep your password confidential. We may suspend or cancel an account with immediate effect for any reasonable purpose or if you breach these terms, and may require you to change your password if we suspect misuse.

Links to other websites

This Website may contain links to other sites. Unless expressly stated, these sites are not under our control. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them.

Privacy and cookies

Use of the Website is also governed by our Privacy Policy and Cookies Policy, which are incorporated into these terms by this reference.

Availability of the Website and disclaimers

Any online facilities, tools, services or information that Connect 2 Flexicare Limited makes available through the Website is provided "as is" and on an "as available" basis. We give no warranty that it will be free of defects or faults, and we are under no obligation to update information on the Website. We accept no liability for any disruption or non-availability of the Website, and reserve the right to alter, suspend or discontinue any part of it.

Limitation of liability

Nothing in these terms will limit or exclude our liability for death or personal injury resulting from our negligence, for fraud or fraudulent misrepresentation, or in any way not permitted under applicable law. We will not be liable to you in respect of any losses arising out of events beyond our reasonable control, nor for business losses, loss or corruption of data, or any special, indirect or consequential loss or damage.

General

You may not transfer any of your rights under these terms to any other person. These terms may be varied by us from time to time; revised terms will apply to the Website from the date of publication. If any provision is held to be invalid, it will be severed and the remaining terms will continue to apply. The Contracts (Rights of Third Parties) Act 1999 shall not apply.

These terms are governed by and interpreted according to the law of England and Wales, and all disputes arising under them shall be subject to the exclusive jurisdiction of the English and Welsh courts.

Connect 2 Flexicare Limited details

Connect 2 Flexicare Limited is a company incorporated in England and Wales with registered number 10145295. You can contact us at Unit 5, Midshires Business Park, Smeaton Close, Aylesbury, Bucks, HP19 8HL, by email at duty@c2flexicare.co.uk or by phone on 01296 840737.

The full terms are also published at connect2flexicare.co.uk/terms-and-conditions.